Company Overview
Calling All Hospitality Rockstars!
Are you a vibrant, high-energy leader with a fiery passion for hospitality and a relentless drive for results? Do you thrive in the fast-paced world of dining, where every day is a new adventure in service excellence? If you’re ready to take the reins, own the game, and lead a restaurant to legendary status, then we want YOU as our next General Manager!
Your Mission:
As the captain of our ship, you’ll be the driving force behind guest obsession, financial success, team brilliance, and operational mastery. This isn’t just about keeping the lights on—it’s about igniting a culture of excellence, innovation, and unforgettable dining experiences.
Key Responsibilities – Where You’ll Shine:
Total Guest Experience – Make Every Visit Legendary
*WOW Factor Service: Ensure every guest leaves raving—because good isn’t good enough
*Quality & Consistency: Keep food, drinks, and vibes flawless.
*Ambiance Architect: Craft an atmosphere that’s insta-worthy and soul-satisfying.
*Feedback Ninja: Listen, adapt, and elevate based on guest insights.
Financial Mastery – Drive Profit Like a Boss
*Budget Whisperer: Own the P&L, maximize revenue, minimize waste.
*Profit Hacker: Spot opportunities, optimize costs, boost margins.
*Inventory Guru: Keep stock tight, no leaks, no excess.
*Numbers Don’t Lie: Report, analyse, then crush your targets.
Administration & KPIs – Run a Tight Ship
*Smooth Ops: Schedules, payroll, compliance—handled like a pro.
*Data-Driven Decisions: Track KPIs, pivot fast, win bigger.
*Policy Enforcer: Keep it legal, safe, and 100% on-brand.
Planning & Execution – Think Big, Deliver Bigger
*Strategize Like a CEO: Set goals, then smash them.
*Operational Excellence: Streamline processes, cut the fluff, keep the fire.
*Project Champion: Roll out new initiatives seamlessly and successfully.
Training & Development – Build a Dream Team
*Coach, Mentor, Inspire: Turn staff into hospitality superstars.
*Performance Maestro: Feedback, recognition, growth for all.
*Leadership Legacy: Cultivate future leaders—because great teams start with you.
Business Growth – Expand the Empire
*Market Maverick: Scout trends, outshine competitors.
*Campaign Dynamo: Launch promotions that pack the house.
*Community Connector: Be the face of the brand, beloved locally.
*Partnership Pro: Forge deals that drive buzz and bucks.
What You Bring to the Table:
? Hospitality Heartbeat: You live and breathe guest satisfaction.
? Leadership Swagger: Teams follow, trust, and hustle for you.
? Financial Fluency: You speak P&L and love a good margin.
? Operational OCD: Details? You see them all.
? Problem-Solving Fire: Challenges? You eat them for breakfast.
? Energy & Charisma: You light up the room (and the spreadsheet).
Perks? Oh, We’ve Got ‘Em!
Your career? We’ll fuel it. Grow with Us
Retirement Fund? We’ll fuel that too.
Lead & Be Legendary: Shape culture, impact lives, leave a mark.
Requirements
*Proven experience as a General Manager or in a similar leadership role in the hospitality industry and a-la-cart environments (3 + years)
*Strong financial acumen and experience with budgeting and financial management.
*Excellent organizational and multitasking abilities.
*Exceptional interpersonal and communication skills.
*Ability to lead and motivate a team to achieve high performance.
*Proficiency in restaurant management software and Microsoft Office Suite.
*Strong problem-solving skills and ability to make sound decisions under pressure.
Salary
25 – 35k
To apply send a CV to Info@doppio.co.za / training@doppio.co.za